Even before the pandemic, FLEET recognized the need to support our community of seafarers. We have a team called FLEET Care who are dedicated to ensuring the holistic wellbeing of our seafarers.
This unique team is made up of professionals from different backgrounds including aviation and hospitality in addition to two in-house clinical psychologists who provide free counselling services to any seafarer who seeks assistance. Together, they channel their shared passion to do everything in their power to nurture the health and wellbeing of our seafarers.
They conduct regular outreach to seafarers and their family members, providing emotional, social, and psychological support via phone calls, emails, instant messages. They also host engagement activities and produce a digital newsletter capturing moments and highlights from the daily lives of our seafarers and their families to help them stay connected.
Furthermore, if a seafarer sustains an injury while onboard a ship, the team continues to support him and the family until he is medically fit to return to work. This also includes the process of ensuring medical claims are paid.
The tremendous time, effort and energy put in by our FLEET Care team is one of the reasons why we have been able to build such a highly engaged and very close-knit community of seafarers.
Health and Safety is one of the five focus areas of our Responsibility Framework which guides our ESG strategy. Read more about our priorities and progress when it comes to Health and Safety or download our 2021 Responsibility Report.